Globe to confirmed booking

No. The globe, search and every page are open. An account is needed only to save places, send offers, book, or use the planner.

Four steps, in this order. Waiting, while our team checks the receipt for the transfer you sent. Received, once the amount is in your Tourgenz balance. Confirmed, when the business accepts your booking and the price comes out of your balance. Sent to vendor, after your trip. Never send money to anyone contacting you outside the platform claiming to represent us.

What was set aside for that booking comes back to your balance. Cancel late and the business keeps a percentage of it, so the sooner you tell us the better.

Ask through the help form with the booking reference. Changes depend on the host's terms, so the sooner the better, especially in peak season up north.